Sep 103 min read

How It Works: A Guide to Partnering with Leafcutter Business Support

When it comes to business support, we know you’re looking for a reliable partner who can shoulder the load and deliver results. At Leafcutter Business Support, our goal is to make your life easier, freeing you to focus on growing your business. Whether you're seeking help with marketing, administration, bookkeeping, human resources, or any other service, we’ve got your back. Here’s what you can expect when working with us.

The Onboarding Process

Initial Enquiry - You can reach out to us through our website, social media, or simply give us a call. From here, we’ll set up a time for a discovery call, where we dive into your needs, discuss how we can help, and outline the scope of work. We take the time to listen and get a clear understanding of your goals and challenges.
Discovery Call - This can be done over the phone or via Zoom, depending on what works best for you. During this call, we’ll clarify expectations, discuss timeframes, and ensure we’re aligned with what success looks like for your business. This is the foundation for a solid working relationship.
Follow-Up Email - After our call, you’ll receive a summary email from us that outlines everything we discussed. This will include details like your dedicated contractor, an estimate of time, and our rates. You’ll also receive our Terms & Conditions, which are designed to give you peace of mind, ensuring confidentiality and quality work from our experienced team.
Communications & Handover - Once you’re onboard, you’ll start working directly with your key contractor. We make it easy by handling the setup for things like documentation and technology platforms. Whether it's access to Xero, Google Workplace, or other tools, we ensure a smooth transition so work can begin right away.
Work Undertaken - Here’s where the magic happens. Your dedicated specialist gets to work, tapping into the wider expertise of our team to ensure your business gets the support it needs. Expect regular check-ins and ongoing communication to keep you informed every step of the way.
Completion & Feedback - Once the work is complete, we’ll send you an invoice along with a short feedback survey. Your feedback is invaluable as we’re always looking to improve and ensure we’re providing the best possible service. If you’ve been happy with our work, we’d love a testimonial to share with future clients. Check out our 5 star google reviews.

Why work with Leafcutter?

Our process is simple, effective, and stress-free. With years of experience across a range of services, we tailor our approach to fit your business, ensuring you’re getting exactly what you need.

We support New Zealand businesses across the country with services including:

Marketing – From digital strategy and SEO to website consulting.
Communications – Copywriting, proofreading, media relations.
Bookkeeping – GST returns, payroll, PAYE, and more.
Human Resources & Recruitment – Contracts, policies, and procedures.
Administration – Governance support, executive assistance.
Funding & Grant Writing – Securing revenue for non-profits.

Most of our clients engage us for multiple services because they see the value in how we work as a team. With Leafcutter, you get the expertise of specialised contractors, backed by the support of an experienced group working in harmony to bring your business the best results.

Join the Leafcutter Whanau

Working with us is more than a transactional service – it’s a partnership. We bring fresh ideas, simplify your workload, and help your business thrive. As soon as you experience our process, you’ll see how easy and rewarding it is.

If you’re ready to get started, head over to our contact page, or drop us a message on Facebook or Instagram. Let’s take the first step towards simplifying and growing your business together.